contact kids blinds



Terms and Conditions:
You must read and agree with our terms and conditions before buying a blind online. When buying goods from you enter an agreement with kidsblinds, 5 Yarn Lane, Solihull, B90 1TU. The agreement will be concluded when you place the order.
The Product
The blinds we sell are made according to your sizes. Please understand that it is your own responsibility to take the correct measurements of your window and to asses any special landscape on your window. You do not have to deduct from your measurements to make sure our products will fit perfectly onto your windows. We cannot accept returns and make refunds if you have given us wrong measurements. We will not be able to resell those products and therefore we will not be able to refund the money.
Also please note that even though the blinds are cut with high precision machines we do have a tolerance of 1-5mm. We will not replace the blinds if the sizes are within this tolerance limit.
If you decide to buy from our website the sample has been presented to you online you agree that there might be a colour difference between the online sample and actual fabric. The small pictures showing the blind in a room setting are for illustration purposes only. We try to provide the highest quality pictures of the samples available online and we do not make any refunds based on colour difference because monitor colours vary dramatically.
We reserve the right to name the products on our website differently from our manufacturer. The name on the boxes delivered might vary from the name of the product online.
After placing the order please double check all the details of your blinds on the confirmation email you will receive after placing your order.
Delivery endeavor to delivery your made to measure blackout roller blinds in 7 working days from receipt of payment. All our blinds are made to measure and we would need time to make them and deliver and so we would ask for your patience. Delivery times can be extended during busy times of the year like such as Bank Holidays and Christmas.
Deliveries on certain areas are subject to extra charges after an order has been placed, areas in Scotland, Northern Ireland, Republic of Ireland, Channel Islands and others. We will inform the customer of the extra charge from the carrier as soon as possible. The customer has the option to cancel the order if the extra charge will not be accepted.
On delivery the boxes must be inspected against any damages and sign the courier paper as damaged if this is the case. The goods inside the boxes will not be necessarily damaged and we request the customer to inspect the goods inside as well. Any received orders that have been signed as damaged must be reported back via email to us within 24 hours. Goods must be inspected inside the boxes in any circumstances and we recommend this to be done as soon as the goods have been received and any problem to be reported back to us. In any case we request customers to inspect the goods received and report any issues within a reasonable time of 28 days. We also reserve the right to ask for digital pictures with regards to the issues reported.
Please note that deliveries cannot be guaranteed. The large majority of deliveries are completed successfully, while a very small percentage of attempted deliveries are unsuccessful. Due to this fact we strongly recommend customers to wait until the delivery has been completed successfully to book installation services. We cannot make any compensations for failed deliveries.
Cancellations / Returns Policy
According to The Consumer Protection (Distance Selling) Regulations 2000, made to measure goods (blinds, curtains, shades, awnings or shutters) are excluded from this legislation and the 7 day cancellation rights do not apply. We will not accept returns of made to measure goods. Cancellations are still possible as long as these products or parts of them have not been made.
Privacy Policy
The information that we request and gather from you will be used in accordance with the Data Protection Act 1998.
The information we will collect about you:
  • your name
  • address
  • phone number
  • email address
We will not store your details and we will not sell or offer them to third party. We will only use your details to process your order.
Child Safety Information All the made to measure blackout roller blinds we supply are free from hazardous loops or cords and are specifically designed for use in children’s bedrooms.